Tattvaessential Return and Refund Policy
Effective Date: 1/1/2024
Thank you for shopping at Tattvaessential. We want to ensure you are satisfied with your purchase. Please read this Return and Refund Policy carefully.
Returns
- **Unused and Unopened Products:**
– We accept returns for unused and unopened products within 7 days of delivery.
– Products must be in their original condition and packaging.
- **Defective or Damaged Products:**
– If you receive a defective or damaged product, please contact us at support@tattvaessential.com within [2] days of receiving the item.
– Provide details and, if possible, attach images showing the defect or damage.
Refunds
- **Refund Process:**
– Once we receive your return and inspect the item, we will notify you of the status.
– If your return is approved, we will initiate a refund to your original payment method.
- **Shipping Costs:**
– Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- **Refund Timeframe:**
– Refunds may take [15] business days to be processed by your payment provider.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at [support@tattvaessential.com].
Exchanges
We currently do not offer exchanges. If you need a different product, please place a new order and follow the return process for the original item.
Exceptions
- **Final Sale Items:**
– Certain items may be marked as final sale and are non-refundable.
- **Hygiene Products:**
– For hygiene reasons, certain products such as toothbrushes may not be eligible for return once opened.
Damaged Shipments
If your order arrives damaged, please contact us immediately at [support@tattvaessential.com]. We may request photos of the damaged packaging and items to facilitate a claim with the shipping carrier.
Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Changes will be effective upon posting on our website.